निनित्वा यः प्रक्रमते िान्तर्वसनत कमवणः ।
अर्न्ध्यकालो र्श्यात्मा स र्ै पण्डित उच्यते ॥
niścitvā yaḥ prakramate nāntarvasati karmaṇaḥ ।
avandhyakālo vaśyātmā sa vai paṇḍita ucyate ॥
He whose endeavours are preceded by a firm commitment.
He who does not rest before his task is accomplished.
He who does not waste time.
He who has control over his mind.
Is wise.
At VatayanVid, we believe in providing unparalleled customer satisfaction through our impeccable service to earn their confidence and loyalty.
We partner with our clients instead of working for them. We begin by deciphering our client's problem, devising the apt solution at an optimized cost and design, ensuring flawless installation for a long-term solution, ensuring customer loyalty.
Our expertise has been gained over a decade of experience in the Indian Fenestration Sector. Our exposure to developed markets such as the EU & US gives us an edge to conquer all challenges. We have unmatched reference-based knowledge and understanding throughout the value chain, right from product selection/development to installed product handover.
We are committed to offering benchmark service to one and all looking for groundbreaking or straightforward fenestration solutions. For this reason, we also aspire to raise the bar by empowering people working in the industry with best-in-class training.
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No mess after work:
Our installation process is absolutely hygienic and safe. With proper waste management post-installation, we ensure that customers house is spic and span, just like before we began our work.
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No compromise on time commitment:
We strongly believe that time is precious for our customers and us. Every minute, if at all, exceeding our timeline is considered to be a loss.
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No-question-asked return policy:
Customer satisfaction is our priority. With great confidence in our work, we offer to rework and meet our customers' expectations.
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24X7 customised services on demand:
Securing doors and windows is critical for a home's safety. We understand that an emergency situation can arise at any point in time with a need to fix it immediately. We are always ready to provide our services, however big or small. We are just a call or message away.
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Six Sigma service:
With our best-in-class services, we are proud to be a customer-centred organisation with complete control over process complexity and improved response time.
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Value for money services:
Our efficient services and installation aim to enhance your comfort levels, improve energy efficiency and noise insulation, and add to the aesthetics of your house.
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Long-term association:
We offer a no-worries warranty on our services. Going a step further, we also promise to compensate* for any damage caused by our team during our service. We are always reachable through our personal number for immediate complaint resolution. *Up to Rs. 5,000
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Quantified service level:
Our service levels can be easily measured by various factors such as availability, frequency, response time, affordability, and quality.
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Transparency:
A happy customer is what we strive for. All our employees and Khidki Vaidyas are trained to offer the best solution and services and never to make a false promise. What we can achieve is what we promise.
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Freedom of choice:
We consider it our duty to offer multiple options and show all the possible solutions to our customers. We also consult with them to empower them to choose the best as per their needs.
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Privacy of customer:
Customer privacy is a concern for many today. We are cautious about handling and protecting the personal information provided by our customers.
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Delightful interaction:
Our team members are polite, well-spoken, and skilled to communicate well. They are great at problem-solving, teamwork, and critical thinking.
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Trained, Certified and Verified KhidkiVaidya:
Customer’s comfort, security and safety is our prime concern; therefore, we allow access of your home to only trained, certified and verified “KhidkiVaidya”. We maintained all the records and data of our KhdikiVaidya.